Jersey Awards

We are back and bigger than ever!
9th October 2025

  • Celebrate excellent customer service across the Channel Islands

    After the hugely successful relaunch of the Customer Service Awards in 2023, this year we are expanding the award categories to allow even more sectors the opportunity for recognition. A person and business can now be voted for in multiple categories - for example, an outstanding individual might work in retail and hospitality. Get involved now and let’s celebrate great customer service across our islands.

  • HOW DOES IT WORK?

    About the Customer Service Awards

    The awards are open to everyone in all the Channel Islands: Jersey, Guernsey, Alderney, Herm and Sark.

    Comments from the previous Customer Service Awards

    HOW DOES IT WORK?

    About the Customer Service Awards

    The awards are open to everyone in all the Channel Islands: Jersey, Guernsey, Alderney, Herm and Sark.

    HAVE A QUESTION?

    Frequently asked questions:

    Tickets for the Jersey event can be purchased here
    Tickets for the Guernsey event can be purchased here

    The awards ceremonies are held in Jersey and Guernsey. Dates and full details of each are published on the website under each island’s information page.
    The Customer Service Awards ceremonies are always friendly, fun and informal. They take place from 5.30pm to 8pm.

    The awards are open to everyone in all the Channel Islands: Jersey, Guernsey, Alderney, Herm and Sark.

    There are two different types of award:
    Public nominations
    Each year, the general public is asked to nominate an individual or team who they feel has given them excellent customer service. This can range from a self-employed gardener, to a supermarket worker, to a team in a high street bank; if you remember them for the right reasons, and they made you feel ‘WOW’, then they deserve your nomination.
    Corporate submissions
    Companies can submit their own entries in a number of categories each year and full details are announced at the start of the nomination period. Winning can bring a number of advantages, including enhanced publicity, peer recognition, attraction of quality staff and recognition brings a clear advantage against competitors.

    The Jersey and Guernsey Customer Service Awards are an annual event designed to celebrate customer service excellence in the Channel Islands. They recognise individuals and teams working in all industry sectors for going that extra mile.

    Make someone's day, vote today

    Make a Nomination