Home 2018-06-20T13:07:00+00:00

WELCOME TO THE CUSTOMER SERVICE AWARDS – CELEBRATING CUSTOMER EXCELLENCE IN THE CHANNEL ISLANDS.

We need you to let us know of any outstanding service you have experienced.  Who has gone the extra mile? Who needs to receive recognition for their hard work? Please nominate – your voice counts.

These awards only succeed if we get your votes so please take two minutes to let us know who your favourites are.  By nominating, you will help us celebrate those who do a brilliant job – and inspire others to do even better.  Let’s make customer service in the Channel Islands better than ever!

Corporate submissions
As well as promoting the awards to your customers, you can now nominate your own business or team for award with your own customer feedback.  See the corporate submissions page for more information – and good luck!

The 2018 Sure Guernsey Customer Service awards are now open. Nominations can be made until 31 August.

The Guernsey awards event will be held from 6pm on Thursday 27th September 2018 at the Duke of Richmond hotel.

Please visit our nominations page to tell us who has impressed you with their amazing service! It only takes two tiny minutes.  We recognise that lots of different people offer fabulous service, so we have multiple categories – and you can nominate as many times as you like.

The 2018 Sure Jersey Customer Service awards are now open. Nominations can be made until 31 August.

The Jersey awards event will be held from 6pm on Thursday 4th October 2018 at the Radisson Blu Waterfront hotel.

Please visit our nominations page to tell us who has impressed you with their amazing service! It only takes two tiny minutes. We recognise that lots of different people offer fabulous service, so we have multiple categories – and you can nominate as many times as you like.

MOORE’S IS JUDGED BEST FOR CUSTOMER SERVICE IN GUERNSEY. READ ABOUT IT HERE

WHAT PEOPLE ARE SAYING

The Customer Service Awards without any doubt whatsoever provide businesses throughout all sectors with an incredible platform on which to maintain, develop and equally importantly sustain customer service levels and satisfaction to the highest of standards. It is far from all about winning or even being shortlisted but to receive compliments from customers day in and day out provides the job satisfaction that all involved with business thrive upon.
Congratulations on yet another hugely successful awards this year, and for raising the profile of good customer service on our islands. The awards are now certainly at that stage where they have grown enough to consider where you go next – how exciting, and well done to you!

Nothing can have a greater impact on your day, or even completely ruin it, like poor customer service. Exceptional customer service is still quite uncommon and good customer should be recognised, shouted about and rewarded. It is for this reason that I wanted our radio stations on both Guernsey and Jersey to play our part in supporting the Customer Service Awards and we are proud to be associated with them.

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