The awards ceremonies are held in Jersey and Guernsey in October. All shortlisted individuals, teams and businesses are invited to the awards champagne ceremony to celebrate, and additional tickets can be purchased for supporters and anyone else who would like to come along and celebrate.

The Customer Service Awards ceremonies are always friendly, fun and informal. They take place from 6pm to 8.00pm and finalists are encouraged to bring along work colleagues, friends and family – children are most welcome and can attend free of charge as long as they sit on your knee!