The Customer Service Awards are now in their 10th year and are organised by Jill Clark.
Jill has more than 20 years’ experience in the customer service field and was previously director of customer service at Specsavers, which involved improving all areas of the customer experience in store.
“Service is my passion and I believe the awards give brilliant teams and individuals the recognition they deserve – and helps inspire others to improve the experience they give their customers. My mission is that we all experience fantastic service every day from everyone we contact. I believe that the awards will help deliver this by drawing attention to the importance of service. The awards are 100% positive and give individuals solid feedback on their service – not to mention helping improve the islands’ economies. The awards are a huge community event to organise and they are only possible due to the wonderful support from local business sponsors and supporters”.
In addition to running the awards, Jill also runs her own customer service and leadership consultancy group Customer-Excellence.gg and lectures at the Guernsey College of Further Education, the GTA University Centre. Jill also speaks at customer service and leadership events and seminars.
The awards only exist due to the support of local companies – if any company or local business wishes to support us, please contact Jill at: email@example.com