The Awards ceremony attracted the crowds to Market Square on Friday 6 July and even the weather played ball.

It was smiles all round last Friday  when the winners from each individual category and the four corporate categories were announced at the Awards ceremony and each was presented with beautiful glass trophies, especially commissioned for the event.

Event sponsor HSBC then presented the overall winner’s trophy which was awarded to the winner of the States employee category – Martine Johnson from  the Education Department.

Martine was delighted but totally surprised at her success:

“I didn’t even know I had been nominated until this week. It was a shock to win my category and then I couldn’t believe it when my name was read out as overall winner! I am so grateful to everyone who voted for me.”

Vince Colfer of event sponsor HSBC thanked all those members of the public who had taken the time and trouble to nominate people from around the island who they thought had gone that extra mile in delivering outstanding service:

“HSBC is very pleased to be associated with this event; it’s a great way to celebrate excellence in customer service and recognise those individuals who excel”.

Individual Category winners were:

Employee of a small business – Cindy Wirk, Clobberbox

Employee of a medium-sized business – Mark Savident, DHL

Employee of a large business – Martin Proudlove-Gains, JT

States employee – Martine Johnson, Education Department

Self-employed individual – Danielle Stevens, Danielle Stevens Photography

Tourism/hospitality award – Kasey Watson, OGH

Best team – Shoestring

Humble Volunteer – Celia Allen

Corporate awards:

Best use of Social Media – Crowd Media

Customer Service Strategy – Fusion Nightclub

Customer Service Commitment – Waitrose

Innovation in Customer Service – Living Room Estate Agents