We would like to thank all our speakers at this week’s Customer Service Awards seminar who are pictured below.

From left to right:

Duncan Langston from Waitrose
Boley Smillie from Guernsey Post
Richard Hardie from Livingroom Estate Agents
Barry Cash from the Chamber of Commerce
Charlotte Dunsterville from Sure Guernsey

We hope those in attendance found it an inspiring morning.

What we think stood out was the importance of giving your staff empowerment to go the extra mile and that excellent customer service can be determined by the emotional feeling you are left with after the experience

Good luck to all those businesses who have gone the extra mile and been shortlisted as finalists for The Livingroom Customer Service Awards 2014 on Thursday 3 July at 1730.