CUSTOMER 1st – our new quarterly Customer Service magazine is launched
As preparations continue for the Jersey Customer Service Awards event on 4 October (and we are being inundated with nominations!) we are launching a new magazine to focus specifically on all areas of customer service from strategy to social media, from tricky situations to glowing testimonials.
With top tips and ideas for improving your own customers’ experience, “CUSTOMER 1st” will be the must- read publication for any business seeking to retain their clients in a competitive business world. We are keen to give local businesses a voice to shout about what has worked for them, and to share their experiences with other organisations who might just be starting out.
The title will also focus on companies’ CSR strategies and programmes – a growing area of activity for corporations and one which now forms a key component of any business plan.
If you have any news, stories, editorial ideas, please email us.
Please click here to download the magazine rate card.