The Jersey Post Customer Service Awards are off to a flying start!
Organisers of the 2014 Jersey Post Customer Service Awards are delighted to announce that over 3,000 public nominations have already been received since the voting period commenced two weeks ago.
With the nomination period running until 30 September, there is still plenty of time for participation, and founder, Julie Todd, is confident last year’s record entry of over 5,000 entries will be beaten.
Produced in association with the island’s Chamber of Commerce, the Awards celebrate excellence, best practice and innovation in customer service. Their aim is to highlight the contribution great customer service can make to any business’s success.
There are 12 categories in The Jersey Post Customer Service Awards:
Employee of a large business (50 + employees)
Employee of a medium business (11 – 50 employees)
Employee of a small business (2 – 10 employees)
Self-employed person (e.g. plumber, gardener)
Public services employee (e.g. nurse, policeman, states worker)
Tourism employee (an individual/team working within the tourism and hospitality sector)
Aspiring star (a young person working in customer services who is showing great promise)
Parish of St Helier hospitality award (an individual/team working within the tourism and hospitality sector primarily in St Helier)
Parish of St Helier transport excellence award (as above but specifically working in a transport-related role)
Humble volunteer (someone who gives up his/her time in a voluntary/charity capacity)
Best team (a team that has jointly excelled in customer service)
Best customer experience (a team/company who has delivered excellent customer service in all areas of activity)
‘The public has really embraced the awards so far this year, and a variety of nominations have come flooding in’, commented Julie.
‘With the option to nominate quickly online, via the website, or by filling in a simple nomination form to be found around the island, I am already inundated with a huge pile of forms, ready for the judging to take place. Votes so far have included a fishmonger, a supermarket team, a coffee shop worker and a police officer. The diversity of Jersey customer service excellence is what makes these awards so special and knowing that it is the customers themselves who vote can make all the difference to a business.’