Organisers of the Customer Service Awards are delighted to announce HSBC as proud sponsors of the 2012 events in both Jersey and Guernsey.

Following the success of the 2011 awards in both Islands, organisers are launching the event for a second year.

The purpose of the Customer Service awards is to recognise excellent customer service in Jersey and Guernsey.

The 2012 Awards will take place in Guernsey throughout the month of June and in Jersey throughout September. Awards ceremonies are taking place in Market Square, St Peter Port, on Friday 6th July and in Royal Square, St Helier on Friday 5th October.

Nick Winsor, Chief Executive Officer, HSBC Channel Islands and Isle of Man said, ‘Good Customer Service is so important, every customer deserves the best possible service wherever they go. I have experienced some fantastic examples of customer service in both Jersey and Guernsey, and this should be recognised. It seems that when we receive bad service, we are quick to complain, however we are less likely to call to say thank you. We are delighted to be sponsoring the 2012 Customer Service Awards as people who deliver superior service, should be thanked.’