Join us at our 2014 customer service seminar.
Customer service continues to grow in importance as a competitive business differentiator. Providing a unique customer experience by anticipating and exceeding your customers’ needs and expectations is key to commercial success. How does a business create a culture of service excellence throughout the organisation?
Come and hear from an impressive line up of senior professionals who face these challenges on a daily basis.
Boley Smillie Managing Director, Guernsey Post
Charlotte Dunsterville Customer Service Director, Sure
Duncan Langston Director, Waitrose
Barry Cash Director, Chamber of Commerce
Richard Hardie Director, Livingroom Estate Agents
Where: Les Cotils
When: Tues 24 June
Time: 0745 to 0915
Only £25 per person including breakfast