Join us at our 2014 customer service seminar.

Customer service continues to grow in importance as a competitive business differentiator. Providing a unique customer experience by anticipating and exceeding your customers’ needs and expectations is key to commercial success. How does a business create a culture of service excellence throughout the organisation?

Come and hear from an impressive line up of senior professionals who face these challenges on a daily basis.

 

 

Boley Smillie Managing Director, Guernsey Post

Charlotte Dunsterville Customer Service Director, Sure

Duncan Langston Director, Waitrose

Barry Cash Director, Chamber of Commerce

Richard Hardie Director, Livingroom Estate Agents

Where: Les Cotils
When: Tues 24 June
Time: 0745 to 0915
Only £25 per person including breakfast

Places are limited so BOOK NOW! Just email Julie to reserve your spot