The Customer Service Awards offer you the opportunity to highlight the impact your Customer Service strategy and delivery has had on your business

Local Jersey businesses are invited to enter submissions for one or several of  four new categories open to corporate entries.

The Awards aim to celebrate excellence in the delivery of Customer Service and the inclusion of four corporate categories ensure that those businesses – irrespective of size – can shout about their successes in this area.

Companies can enter as many categories as they wish and are asked to provide evidence of improvements in business performance they have enjoyed as a direct result of an innovative approach or a revised strategy for Customer Service delivery.

The panel of judges brings together a range of experience from a number of sectors and backgrounds and members of the panel are pleased that this year the awards include some corporate categories. Barry Cash, Director of the Guernsey Chamber of Commerce commented:

“Following the success of last year’s event we had requests from organisations who would have liked to have had the opportunity to enter at company level. I really hope that businesses out there take up the challenge and tell us about their own successes.”

Submission forms can be downloaded here.

You can also download some brief guidance notes on the criteria our judges will be using in the decision making process.

Closing date for entries is 28 September 2012.


  • Customer Service Innovation of the Year
  • Customer Service Strategy of the Year
  • Customer Commitment Award
  • Best Use of Social Media