The Livingroom Customer Service Awards – and the winners are…
The crowds gathered in Market Square on Friday 5 July to see the 2013 Livingroom Customer service Awards ceremony which was hosted by Island FM’s Richard Harding.
The judging panel had selected a shortlist and a winner for each individual category earlier in the week. All individual and corporate category winners were presented a newly designed trophy, especially commissioned for this year’s event.
Simon Torode and Richard Hardie, from event sponsor Livingroom Estate Agency then presented the overall winner’s trophy, which this year went to Waitrose. Waitrose was an individual and a corporate category winner plus had two other shortlist places, which made them stand out for the judges.
Julie Todd Managing Director of event organiser Todd and Associates was delighted with how the event had gone this year:
“We were inundated with nominations – exceeding all expectations. The judges had a really tough job on their hands – there were so many worthy winners. I was delighted to see so many people at the presentation – the Guernsey public have really got behind the whole event.”
INDIVIDUAL CATEGORY WINNERS
|Employee of a small business||TG Communications||Gary Bougourd, McCathie & Associates|
|Employee of medium-sized business||JT||Neil Brouard, Stan Brouard|
|Employee of a large business||CISA||Daniel Jukes, Waitrose Coffee Shop|
|Self-employed person||Michelle Arundale, Berries Bakery|
|Public services employee||Sure||Karen Reade, HSSD|
|Tourism/hospitality employee||Commerce and Employment||Darryl Readings, HOJO|
|Best team||OGH Hotel||Le Mont Saint Garage|
|Humble volunteer||HSBC||Charlie Cox, Samaritans|
|Best customer experience||Hawksford Group||Toni and his team, Perelle Butchers|
|Aspiring star||The Bella Group||Jessica Heys, Inspired Estate Agency|
CORPORATE CATEGORY WINNERS
|Social Media Award||Best of Guernsey|
|Customer Service Strategy Award||COOK Foods|
|Customer Service Commitment Award||Waitrose|
|Innovation in Customer Service Award||Storm Force Fitness|
OVERALL WINNER – BEST CUSTOMER SERVICE 2013 – WAITROSE