The 2012 Customer Service Awards have the endorsement of the Islands’ Chambers of Commerce.

Barry Cash, Director of the Guernsey Chamber of Commerce, explains: “This is a great opportunity to showcase some of the quality work undertaken by the customer facing section of our business community and we hope that people will embrace the idea and get voting when nominations go live later in the year.The Guernsey Chamber of Commerce is particularly pleased that HSBC has agreed to sponsor this year’s Customer Service Awards. To have the backing of such a global brand is fantastic and will enable us to develop the event from what was a real first year success in 2011 into something even better.”

David Warr, President, Jersey Chamber of Commerce commented,  “The Jersey Chamber of Commerce sees these awards as a great way of recognising businesses that go that extra mile when it comes to delivering a great shopping experience.

First impressions last; customers who are made to feel welcomed and receive excellent service will return time and again.

Superb customer service is the only way to compete against the behemoth that is the internet.”