Welcome to The Customer Service Awards


Welcome to the website of The Jersey and Guernsey Customer Service Awards.

Now in their sixth year, the awards recognise and reward those in the Channel Islands who offer customer service excellence on a regular basis, and whose focus is always the customer first and foremost.

About the Guernsey awards

The Sure Customer Service Awards 2016 will take place on Thursday 7 July.

More details will follow in due course.

About the Jersey awards

The TravelSolutions Jersey Customer Service Awards 2016 will take place on Thursday 6 October.

More details will follow in due course.

Our awards partners

We couldn’t do it without the support of our sponsors. Full details of the 2016 sponsors will be announced here in due course.


In addition to the awards, there are customer service seminars on offer.

More details for 2016 will follow in due course.

Additional services

Find out more about our training and customer service workshops

National Customer Service Week 2016

Recognised worldwide. Crucial to anyone with an interest in customer service.

How to nominate

All you need to know about nominating in the 2016 awards


Don’t take our word for it! Here’s what others say

See what the media says about us

Got more questions?
You might find the answers here

About us
The people behind the scenes that make the awards happen


An assortment of images from previous years’ awards

We’d love to hear from you!

Contact us