Welcome to The Customer Service Awards CELEBRATING CUSTOMER EXCELLENCE

After just six short years, the Customer Service Awards have firmly established themselves as an important initiative in the Channel Islands, bringing together business and community. The awards promote the islands to the wider world as efficient, friendly and approachable.

The public nomination process encourages engagement and interaction with the general public and raises positivity of customer service levels.

The Sure Guernsey Awards took place in Market Square, St Peter Port on Thursday 6 July 2017, and some amazing winners were crowned! CLICK HERE to find out who they were.

The Sure Jersey Awards are now OPEN.  You can nominate anyone on Jersey who has gone that extra mile, whether an individual, a team or a business. Please CLICK HERE

Moore’s is judged best for customer service. Read about it here

What People are saying

The Customer Service Awards without any doubt whatsoever provide businesses throughout all sectors with an incredible platform on which to maintain, develop and equally importantly sustain customer service levels and satisfaction to the highest of standards. It is far from all about winning or even being shortlisted but to receive compliments from customers day in and day out provides the job satisfaction that all involved with business thrive upon.

Congratulations on yet another hugely successful awards this year, and for raising the profile of good customer service on our islands. The awards are now certainly at that stage where they have grown enough to consider where you go next – how exciting, and well done to you!

Nothing can have a greater impact on your day, or even completely ruin it, like poor customer service. Exceptional customer service is still quite uncommon and good customer should be recognised, shouted about and rewarded. It is for this reason that I wanted our radio stations on both Guernsey and Jersey to play our part in supporting the Customer Service Awards and we are proud to be associated with them.

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